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Writing a Business Resume
You have two key objectives when
writing a business resume as part of your job search. Firstly,
you need to persuade the recruiter that you are worthy of
interview. Secondly, you need to bring your resume to life
to make the recruiter aware that you are not just another
"standard" applicant.
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To help you achieve these objectives
when you are writing a business resume, Employment360.com
have teamed up with Resume Edge The Net's Premier Resume Writing
and Editing Service to provide you with the following step
by step guide to writing a business resume.
The 12 Step Process to Writing
a Business Resume
Before you can begin to design your
resume on paper, you need to have the words. Use the following
twelve-step writing process to help you clarify your experience,
accomplishments, skills, education, and other background
information, which will make the job of condensing your
life onto a sheet of paper a little easier. If you need
more help, consider using a ResumeEdge professional resume
writer.
Writing a Business Resume:
Step One - Focus
Decide what type of job you will
be applying for and then write it at the top of a piece
of paper. This can become your objective statement, should
you decide to use one, or be used in the first line of the
profile section when writing a business resume to give your
reader a general idea of your area of expertise.
Objectives are not required when
writing a business resume, and often the cover letter is
the best place to personalize your objective for each job
opening. There is nothing wrong with using an objective
statement on a resume, however, provided it doesn't limit
your job choices.
As an alternative, you can alter
individual resumes with personalized objectives that reflect
the actual job title for which you are applying. Just make
sure that the rest of your information is still relevant
to the new objective, though.
Never write an objective statement
that is not precise. You should name the position you want
so specifically that, if a janitor came by and knocked over
all the stacks of sorted resumes on a hiring manager's desk,
he could put yours back in its right stack without even
thinking about it.
That means saying, "A marketing
management position with an aggressive international consumer
goods manufacturer" instead of "A position which
utilizes my education and experience to mutual benefit."
Writing a Business Resume: Step
Two - Education
Under the objective on the first
piece of paper, list any education or training that might
relate. If you are a recent college graduate and have little
relevant experience, then your education section will be
placed at the top when writing a business resume. As you
gain more experience, your education almost always gravitates
to the bottom.
If you participated in college activities
or received any honors or completed any notable projects
that relate directly to your target job, this is the place
to list them when writing a business resume.
Showing high school education and
activities on a resume is only appropriate when you are
under 20 and have no education or training beyond high school.
Once you have completed either college courses or specialized
technical training, drop your high school information altogether.
Continuing education shows that you
care about life-long learning and self-development, so think
about any relevant training since your formal education
was completed. Relevant is the key word here. Always look
at your resume from the perspective of a potential employer.
Don't waste space by listing training that is not directly
or indirectly related to your target job.
Writing a Business Resume: Step
Three - Job Descriptions
Get your hands on a written description
of the job you wish to obtain and for any jobs you have
held in the past. If you are presently employed, your human
resource department is the first place to look. If not,
then go to your local library and ask for a copy of The
Dictionary of Occupational Titles or the Occupational Outlook
Handbook.
These industry standard reference
guides offer volumes of occupational titles and job descriptions
for everything from Abalone Divers to Zoo Veterinarians
(and thousands in between).
Another resource available at your
local library or college career center is Job Scribe, a
computer software program with more than 3,000 job descriptions.
Other places to look for job descriptions include your local
government job service agencies, professional and technical
organizations, headhunters (i.e., recruiters), associates
who work in the same field, newspaper advertisements for
similar jobs, or online job postings (which tend to have
longer job descriptions than print ads).
The ResumeEdge Resume Center will
provide you with hundreds of job descriptions taken from
all of the resume samples. Simply do a keyword search for
relevant job titles on the sample resume pages.
Now, make a copy of the applicable
descriptions and then highlight the sentences that describe
anything you have done in your past or present jobs. These
job descriptions are important sources of keywords, so pay
particular attention to nouns and phrases that you can incorporate
into your own resume.
Writing a Business Resume: Step
Four - Keywords
In today's world of e-mailed and
scannable resumes, make sure you know the buzzwords of your
industry and incorporate them into the sentences you are
about to write. Keywords are the nouns or short phrases
that describe your experience and education that might be
used to find your resume in a keyword search of a resume
database.
They are the essential knowledge,
abilities, and skills required to do your job. They are
concrete descriptions like: C++, UNIX, fiber optic cable,
network, project management, etc.
Even well-known company names (AT&T,
IBM, Hewlett-Packard, MCI) and universities (Harvard, Yale,
SMU, SUNY, USC, Stanford, Tulane, Thunderbird) are sometimes
used as keywords, especially when it is necessary to narrow
down an initial search that calls up hundreds of resumes
from a resume database.
Acronyms and abbreviations here can
either hurt you or help you, depending on how you use them.
One example given to me by an engineer at Resumix was the
abbreviation "IN." Think about it. "IN"
could stand for intelligent networks, Indiana, or the word
in. It is better to spell out the abbreviation if there
could be any possible confusion.
However, if a series of initials
is so well known that it would be recognized by nearly everyone
in your industry and would not likely be confused with a
real word, then the keyword search will probably use those
initials (i.e., IBM, CPA, UNIX).
When in doubt, always spell it out
at least one time when you are writing a business resume.
A computer only needs to see the combination one time for
it to be considered a "hit" in a keyword search.
Soft skills are often not included
in search criteria, especially for very technical positions,
although I have interviewed some companies that use them
extensively for the initial selection of resumes for management
positions. For instance, "communicate effectively,"
"self-motivated," "team player," and
so on, are great for describing your abilities and are fine
to include in your profile, but concentrate more on your
hard skills, especially if you are in a high-tech field.
You can find more examples of keywords
for specific industries, although there is no such thing
as a comprehensive listing of keywords for any single job.
The computerized applicant tracking
programs used by most companies allow the recruiter or hiring
manager to personalize his or her list for each job opening,
so it is an evolving process. You will never know whether
you have listed absolutely every keyword possible, so focus
instead on getting on paper as many related skills as possible.
The job descriptions you found in
step three are some of the most important sources for keywords.
You can also be certain that nearly every noun and some
adjectives in a job posting or advertisement will be keywords,
so make sure you use those words somewhere when you are
writing a business resume, using synonyms wherever you can.
Make a list of the keywords you have
determined are important for your particular job search
and then list synonyms for those words. As you incorporate
these words into the sentences when writing a business resume
check them off.
One caution. Always tell the truth.
The minute a hiring manager speaks
with you on the telephone or begins an interview, any exaggeration
of the truth will become immediately apparent. It is a bad
idea when writing a business resume to say, "I don't
have experience with MS Word computer software" just
to get the words MS Word or computer software on paper so
your resume will pop up in a keyword search.
In a cover letter, it might be appropriate
to say that you "don't have five years of experience
in marketing but can add two years of university training
in the subject to three years of in-depth experience as
a marketing assistant with Hewlett-Packard." That is
legitimate reasoning, but anything more manipulative can
be hazardous to your job search.
Writing a Business Resume: Step
Five - Your Jobs
Starting with your present position,
list the title of every job you have held on a separate
sheet of paper, along with the name of the company, the
city and state, and the years you worked there. You don't
need to list addresses and zip codes when writing a business
resume, although you will need to know that information
when it comes time to fill out an application.
You can list years only (1996-present)
or months and years (May 1996- present), depending on your
personality. People who are detail oriented are usually
more comfortable with a full accounting of their time.
Listing years alone covers some gaps
if you have worked in a position for less than a full year
while the time period spans more than one calendar year.
For instance, if you worked from September 1996 through
May 1997, saying 1996-1997 certainly looks better.
From the perspective of recruiters
and hiring managers, most don't care whether you list the
months and years or list the years only. However, regardless
of which method you choose, be consistent throughout when
you are writing a business resume, especially within sections.
For instance, don't use months some
of the time and years alone within the same section. Consistency
of style is important when writing a business resume, since
it is that consistency that makes your resume neat, clean,
and easy to read.
Writing a Business Resume: Step
Six - Duties
Under each job, make a list of your
duties, incorporating phrases from the job descriptions
wherever they apply. At this stage of writing a business
resume you don't have to worry about making great sentences
yet or narrowing down your list.
Writing a Business Resume: Step
Seven - Accomplishments
When you are finished, go back to
each job and think about what you might have done above
and beyond the call of duty. What did you contribute to
each of your jobs?
- Did you exceed sales quotas
by 150 percent each month?
- Did you save the company $100,000
by developing a new procedure?
- Did you generate new product
publicity in trade press?
- Did you control expenses or
make work easier?
- Did you expand business or
attract/retain customers?
- Did you improve the company's
image or build new relationships?
- Did you improve the quality
of a product?
- Did you solve a problem?
-
Did you do something that made the company more competitive?
Write down any accomplishments that
show potential employers what you have done in the past,
which translates into what you might be able to do for them.
Quantify whenever possible. Numbers are always impressive.
Remember, when you are writing a business resume you are
trying to motivate the potential employer to buy ... you!
Convince your reader that you will be able to generate a
significant return on their investment in you.
Writing a Business Resume: Step
Eight - Delete
Now that you have the words on paper,
go back to each list and think about which items are relevant
to your target job. Cross out those things that don't relate,
including entire jobs (like flipping hamburgers back in
high school if you are now an electrical engineer with ten
years of experience).
Remember, your resume is just an
enticer, a way to get your foot in the door. It isn't intended
to be all-inclusive. You can choose to go back only as far
as your jobs relate to your present objective. Be careful
not to delete sentences that contain the keywords you identified
in step four.
Writing a Business Resume: Step
Nine - Sentences
Make sentences of the duties you
have listed under each job, combining related items to avoid
short, choppy phrases. Never use personal pronouns when
writing a business resume (I, my, me).
Instead of saying, "I planned,
organized, and directed the timely and accurate production
of code products with estimated annual revenues of $1 million,"
say, "Planned, organized, and directed…"
Writing in the third person makes your sentences more powerful
and attention grabbing.
Make your sentences positive, brief,
and accurate. Since your ultimate goal is to get a human
being to read your resume, remember to structure the sentences
so they are interesting to read. Use verbs at the beginning
of each sentence (designed, supervised, managed, developed,
formulated, and so on) to make them more powerful (see the
power verb list in the ResumeEdge Resume Center).
Make certain each word means something
and contributes to the quality of the sentence. If you find
it difficult to write clear, concise sentences, send your
resume to ResumeEdge to put a team of Harvard-educated editors
and professional resume writers to work for you.
Writing a Business Resume: Step
Ten - Rearrange
You are almost done! Now, go back
to the sentences you have written and think about their
order of presentation. Put a number 1 by the most important
description of what you did for each job. Then place a number
2 by the next most important duty or accomplishment, and
so on until you have numbered each sentence.
Again, think logically and from the
perspective of a potential employer. Keep related items
together so the reader doesn't jump from one concept to
another. It is important when writing a business resume
to make the thoughts flow smoothly.
Writing a Business Resume: Step
Eleven - Related Qualifications
At the bottom of your resume, think
about anything else that might qualify you for your job
objective. This includes licenses, certifications, affiliations,
and sometimes even interests if they truly relate.
For instance, if you want a job in
sports marketing, stating on your resume that you play tennis
or are a triathlete would be an asset.
Writing a Business Resume: Step
Twelve - Profile
Last but not least, write four or
five sentences that give an overview of your qualifications.
This profile, or qualifications summary, should be placed
at the beginning when writing a business resume.
You can include some of your personal
traits or special skills that might have been difficult
to get across in your job descriptions. Here is a sample
profile section for a computer systems technician:
- Experienced systems/network
technician with significant communications and technical
control experience.
- Focused and hard working;
willing to go the extra mile for the customer.
- Skilled in troubleshooting
complex problems by thinking outside the box.
- Possesses a high degree of
professionalism and dedication to exceptional quality.
- Effective team player with
outstanding communication and interpersonal skills.
- Current Top Secret/Sensitive
Compartmentalized Information security clearance.
It is also acceptable when writing
a business resume to use a keyword summary like the one
below to give a "quick and dirty" look at your
qualifications:
- Hardware:
IBM 360/370, S/390, 303X, 308X, ES-9000, Amdahl V6-II,
V7, V8, 3705/3725, Honeywell 6000, PDP II, NOVA, Eclipse,
Interdata 8/32, Wang OIS 115, 140, VS-80, VS-100, HP 3000,
9000, Vectra, IBM PC-AT, XT, and numerous other computers
and mainframes.
- Languages:
FORTRAN, PL/1, COBOL, BASIC, BAL (ALC), JCL, APL, DL/1,
SQL, DS-2, HP-UX, and various PC-oriented software and
support packages.
- Systems:
DOS, OS, CICS, VSI/II, MVS, SVS, VM/CMS, IMS, MVT-II,
MFT, POWER, TOTAL, DATANET-30, JES-2, JES-3, BTAM, QTAM,
TCAM, VTAM, TSO, ACF, NCP, SNA, SAA, ESCON, SDLC, X-25,
TCP/IP, UNIX, and TELNET.
This type of "laundry list"
isn't very interesting for a human being to read, but a
few recruiters in high-tech industries like this list of
terms because it gives them a quick overview of an applicant's
skills. You can use whichever style you prefer.
Busy recruiters spend as little as
ten seconds deciding whether to read a resume from top to
bottom. You will be lucky if the first third of your resume
gets read, so make sure the information at the top entices
the reader to read it all.
This profile section must be relevant
to the type of job for which you are applying. It might
be true that you are "compassionate," but will
it help you get a job as a high-pressure salesperson? Write
this profile from the perspective of a potential employer.
What will convince this person to call you instead of someone
else?
To help you make your business resume
into a memorable masterpiece, Employment360.com highly recommend
the use of Resume Edge who are also the business resume
writing partner of choice for The Wall Street Journal.
ResumeEdge's Harvard-educated editors
and professional resume writers will work with you to professionally
edit or write your business resume to ensure that this is
unique and memorable and persuades the interviewer that
you are the best candidate for interview.
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Source Courtesy: employment360.com
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